Friday, September 03, 2004

Customer Questionnaire

A Step Above Footwear
Z-Coil Owner
Three Month Plus Questionnaire

If you have owned your Z-CoiLs for three months or more, we would like to know what you think about your springy shoe experience. Please cut and paste the questionnaire below into your word processor and answer the questions using this format:

1. Name: Betty Brown
2. City/State: Santa Rosa, CA
3: Age/Generation: 50's

When you have answered the questions, paste your page into "comments" on this thread. If you have any questions, problems or concerns, please e-mail us here.

  1. Name:
  2. City/State:
  3. Age (Generation: 40, 50, 60, etc)
  4. Website/Blog:
  5. Email:
  6. Photo: Email your photo (300 pixels wide) here
  7. How did you find out about Z-Coil?
  8. Do you have problems with your feet, legs or back?
  9. What is (or was) your occupation?
  10. Did you get Z-Coils for your job? If so, did your employer or insurance company pay for part of the cost?
  11. Did you get your Z-Coils as a gift?
  12. Describe your Z-Coil buying experience.
  13. Have Z-Coils changed the quality of your life?
  14. Please share a personal Z-Coil story.
  15. How far have you walked at one time in your Z-Coils?
  16. How many pair of Z-Coils do you own? Styles?
  17. Are there any questions you would like to ask other Z-Coil owners?
  18. Are there other styles you would like added to the Z-Coil product line?
  19. Have you recommended Z-Coils to a family member or friend? What happened?
  20. Have Z-Coils reduced or eliminated your pain?
  21. On a scale from 1-10 (10 Top). How satisfied are you with your Z-Coils?
  22. How often do you wear your Z-Coils?
  23. Do you exercise in your Z-Coils?
  24. Have you had any Z-Coil “mishaps”? (tripping, falling)
  25. Did it take time to get use to walking with a spring in your step?
  26. How many pair of “other” shoes do you own?
  27. Do you belong to a local walking or hiking club?
  28. What is the most interesting comment have you had when wearing your Z-Coils?
  29. How long have you owned your Z-Coils?
  30. Have you taken your Z-Coils to a dealer for adjustments?

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